Delivery & Shipping

 

Many of the pieces available for purchase from our website are made specially to order, therefore we ask that you please be aware of our delivery times.
For all of our jewellery, please allow a possible 7 working days from the date that you place your order, until your jewellery is dispatched for delivery.
For any bespoke order please allow 2 – 3 weeks from the date that you place the order.

UK Delivery
Delivery is free of charge per order within the UK. We use Royal Mail First Class for any order up tp £100 value and Track and Sign first class for any order over £100.
Please note that although this is a first class delivery service – we will need to make the jewellery first once your order has been placed. Therefore the delivery time is from the date of dispatch, not the date the order is placed. You will receive a confirmation email when your order has been finished and dispatched.

International Delivery
Delivery costs £10.00 per order. We use Royal Mail International Tracked & Signed service. Delivery times are estimated at 5-9 working days from date of dispatch.
Please note that we will need to make the jewellery once your order has been placed. Therefore the delivery time is from the date of dispatch, not the date the order is placed. You will receive a confirmation email when your order has been finished and dispatched.
Your parcel will need a signature on arrival, so unfortunately we cannot send to an unmanned PO BOX.

How your order will arrive
Your order will be dispatched in an unbranded external envelope.
Jewellery is packaged in a PUP-UP DESIGN & JEWELLERY box, which is packaged in a protective external box.